Privacy Policy

1. Introduction

BlitzBankRoll Ltd ("we", "us", or "our") operates this gaming platform in compliance with Canadian gambling regulations. We are committed to protecting your privacy and handling your personal information responsibly.

This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

2. Information We Collect

To provide our services, we may collect:

• Personal identification information (name, email, date of birth)
• Government‑issued ID for age verification (where required)
• Financial information for transactions
• Gaming activity and preferences
• Device and technical information

3. Use of Information

We use collected information to:

• Verify eligibility to use our services
• Process transactions and winnings
• Prevent fraud and comply with legal obligations
• Improve our services and user experience
• Provide customer support

4. Data Protection

We implement strict security measures including encryption, secure servers, and limited access to personal data. All financial transactions are processed through PCI‑compliant services.

5. Responsible Gambling Data

In compliance with Canadian gambling regulations, we may collect and analyze gaming activity to identify and assist players who may be at risk of problem gambling. This includes:

• Deposit and wagering limits monitoring
• Self‑exclusion program data
• Session time limits

6. Data Sharing

We do not sell your personal information. We may share it with trusted third‑party service providers and regulators only when necessary to deliver our services, meet legal requirements, or protect our rights. All third‑party partners must comply with PIPEDA and provincial privacy legislation.

7. Your Rights

Under PIPEDA and provincial privacy laws, you have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Withdrawal of Consent: Withdraw consent for processing where consent is the legal basis (e.g., marketing communications).
• Deletion: Request deletion of your information when it is no longer needed or if processing is unlawful, subject to legal retention requirements.
• Portability: Obtain a copy of your data in a commonly used format when technically feasible.
• Complain: Lodge a complaint with the Office of the Privacy Commissioner of Canada or your provincial privacy authority.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Material changes will be communicated through our platform or via email.